We do! International shipping fees will be calculated on checkout.

Unfortunately, not at the moment!

Clothing, accessories and homewares should be processed within 3 days. Handles and art prints can take up to four weeks due to custom creation – this is specified on each product page. If your order is a pre-order, please note the timing of dispatch before purchasing.

Once your order is processed you'll receive a shipping confirmation via email. Once it is processed you'll receive a shipping confirmation via email.

During sale periods, we will ship orders as fast as we can, however please expect orders may be shipped at the end of the sale period.

Please get in touch with our team via customersupport@peppahart.com with any concerns.

If you have purchased a preorder, it will be processed once the item has been released.

– Standard Shipping For in-stock clothing, homewares and accessories, please allow 3-6 business days for delivery to metro areas, and 5-10 business days for all other areas. For handles and art prints, please allow up to 4-5 weeks for your order to arrive.

– Express Shipping We are currently not offering express shipping.

We are happy to issue a refund or exchange for a faulty item, and a credit note or exchange for a change-of-mind return.

We do not offer returns or refunds on digital products.

Please email customersupport@peppahart.com with your order number, item for return and reason for return.

Once your return has been lodged with our team, please organise with your courier to send it to the address provided. We recommend tracked shipping, as we unfortunately cannot accept a return if it is lost in the mail, or damaged on arrival.

Please make sure the item has all tags on it, and is in the condition it arrived to you in.

Once the team has approved and processed the return, you will receive a notification via email with your attached credit note.

Thank you so much for ordering one of our digital products.

You should receive an email immediately, with a link to download your product. Please make sure all items are in the download, and if they're not, please email us with your order number and item of order so we can make sure you get everything you've ordered!

Unfortunately, due to the nature of digital products, we don't offer any refunds. All sales are final.

Please email customersupport@peppahart.com with your order number, item for return and item for exchange.

Once your exchange has been lodged with our team, please organise with your courier to send it to the address provided. We recommend tracked shipping, as we unfortunately cannot accept an exchange if it is lost in the mail, or damaged on arrival.

Please make sure the item has all tags on it, and is in the condition it arrived to you in.

Once the team has approved and processed the exchange, you will receive a notification via email with next steps!

We do not offer refunds on Handles.

If you have received a faulty item please email us at customersupport@peppahart.com with accompanying images. All items will be assessed upon the return and deemed faulty by Peppa Hart. Please be sure to check your order upon receipt, as faulty items do not include those that have already been installed.

Please let us know within 7 days of receiving your print if you are unsatisfied and would like to issue an exchange or a 100% credit note.

Unfortunately, we cannot offer refunds on prints as each print is made to order. We can, however, offer exchanges on prints if they are returned in a saleable condition. Please be careful when unpacking prints, and re-packaging prints for return postage as prints that have been damaged in transit will not be accepted for returns or exchanges.

If you have received a damaged print from Peppa Hart please email us at customersupport@peppahart.com with accompanying images. All items will be assessed upon the return and deemed faulty by Peppa Hart. Please be sure to check your order upon receipt, as faulty items do not include those that have already been installed.

All item/s must be in original condition, in original packaging with tags still attached. Please be sure to take care when trying on garments, as we cannot accept garments that have makeup marks, stains and/or smell of perfume or body odour.

Item/s must not have been worn, washed or altered in any way. Peppa Hart has the right to deny any item/s that do not meet these requirements.

If you have received a faulty item please email us at customersupport@peppahart.com with accompanying images. All items will be assessed upon the return and deemed faulty by Peppa Hart. Please be sure to check your order upon receipt, as faulty items do not include those that have already been worn, or installed.

We cover the duties and taxes to Australia on orders under $1000 AUD.

Orders with a total value over $1000 AUD will incur import duties once they arrive in Australia. Import duties are not included in the check out price (inclusive of GST) and are the responsibility of the buyer once the shipment lands in Australia.

Rest of world: Unless otherwise stated, our shipping costs are exclusive of all import duties and taxes. Please make sure you are aware of the customs taxes your order may incur .